FAQ

Do you offer custom builds?

Yes. We take on a limited number of bespoke commissions each season. Head moulds can be taken in person or via post, and builds are quoted per project. Enquire via our contact form.

Can I rent a wig?

Not yet—but soon. We’re currently building our rental library. Sign up to be notified when our collection goes live.

How do salon partnerships work?

We work directly with salons to provide wig services to their clients. Wigs are designed and built by us, with the salon offering styling and final finishing. You can add a margin or charge clients directly. Contact us to request our salon info pack.

Are your wigs ethically sourced?

Yes. All our hair is ethically sourced, with full transparency from our suppliers. We only work with suppliers we trust, or use our own ethically sourced hair and we don’t use chemically processed “filler” hair.

Do you offer fittings or consultations?

Yes. For salons, clients, and hotels, we offer fittings in person or via Zoom. We can also travel for VIP clients or larger projects.

Can I buy a wig instead of renting?

Yes. Some pieces will be available for purchase once our online offering launches. Bespoke builds are always purchase-only.

How long does it take to make a wig?

Timelines vary depending on build complexity and current bookings. For bespoke projects, we recommend allowing 4–6 weeks minimum. Urgent commissions may be available depending on availability.

Do you work with stylists on shoots or campaigns?

Yes. We regularly collaborate with session stylists and creative teams on high-pressure projects including fashion week, editorial, and red carpet work. We can offer design input, custom builds, and fittings.